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Question: My language isn’t supported by InSite. Can I create my own dictionary?
Answer: Version 2.0.4 and newer uses “Affix” format dictionaries. These dictionary files are commonly used by open source spell checkers such as ‘GNU Aspell’. Creating these dictionaries is not simple and can not be done by end users.
If you have an Affix dictionary […]
Question: How does Inspyder InSite’s meta tag feature work?
Answer: A tutorial on InSite’s meta tag feature is available here.
Question: My website includes the same header and footer text on each page. How can I get a word count for my website that excludes that information?
Answer: Since every website is different, and everyone’s needs are different, InSite counts every single word on every page. It doesn’t distinguish between menus, the page header, or the […]
Question: I see “Page did not download completely. Unable to parse.” in my list of Link Errors after crawling my site with InSite. What does this error mean?
Answer: This error message will appear if the page’s size exceeds the “Maximum File Size” setting in Advanced Project Settings. When this page size exceeds the Maximum File […]
Question: InSite is reporting Invalid Relative Path errors for my website. What does this mean? All my links seem okay in my browser.
Answer: Links on your website can either be Absolute or Relative. Absolute links contain the protocol (usually HTTP), domain name, and the file on a website. An example of an Absolute link would […]
Question: I am seeing “Unrecognized Protocol” errors in the Link Errors section of InSite. What does this mean?
Answer: This error indicates that InSite does not recognize the protocol prefix on this URL. InSite flags this error in case you mistyped the protocol prefix, such as “htp://www.example.com” (which should really be “http://www.example.com”).
InSite recognizes most common internet […]
Question: What does the link error “The Underlying Connection was Closed” mean?
Answer: This message appears in the ‘Link Errors’ section of InSite and is the result of a failed communication with a remote webserver.
To get more details make the ‘Error’ column wider so you can any additional information. This message usually contains more text than […]
Question: When I crawl my site I see “408 – Timed Out” messages in the Link Errors tab. What does this mean?
Answer: Until version 1.2.4 this error indicated any one of a number of possible problems. Upgrade to the latest version and try crawling again. If the error persists, then the server you are trying […]
Question: Can InSite export results to a spreadsheet such as Microsoft Excel?
Answer: Yes, InSite can export to both Excel and CSV format. After InSite is done crawling your site, click “Report” button on the toolbar, then “Export Results” and then choose “Excel” or “CSV” from the “Format” group.
Question: When I try to crawl my site I get “407 – Proxy Authentication Required”, what does this mean?
Answer: This error indicates that your network uses an authenticating proxy server. This authentication may be done for you by Windows or you may need to enter a username and password before you’re able to surf the […]
