Question: When I try to crawl my site I get “407 – Proxy Authentication Required”, what does this mean?

Answer: This error indicates that your network uses an authenticating proxy server. This authentication may be done for you by Windows or you may need to enter a username and password before you’re able to surf the web.

InSite uses your Internet Explorer proxy settings. Check to make sure you are able to browse the web using the Internet Explorer browser. If you are and are still unable to use InSite, please contact our technical support for assistance.