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Question: I’m trying to save a website with Web2Disk but I’m only getting the first few pages stored on my hard drive. It looks like Web2Disk is crawling the site. What’s wrong?
Answer: Web2Disk determines which files are on-site and which are off-site by the website’s domain name. If the site uses multiple domains names interchangeable, […]
Question: How can I get Web2Disk to download the files into a single folder?
Answer: By default, Web2Disk saves each file it downloads into the same directory structure that is used by the original website. If you would like to force Web2Disk to save all the files into one folder, click the ‘Wrench’ icon to access […]
Question: I set up Web2Disk to download one or more sites daily, but the status of this task reads “The scheduled task did not run because no user account password was entered”…how do I fix this?
Answer: Windows XP will not allow you to run a scheduled task under an account with no password. There are […]
Question: My question isn’t listed here, now what?
Answer: If your particular question is not addressed in any of the Web2Disk specific articles, try looking in the ‘General Product Information’ category. All our products use the same building blocks, so common questions that pertain to all products are listed there (such as emailing reports or scheduling).
If […]
Question: Can I copy a website to PDF?
Answer: Despite the name, “web pages” usually don’t format well on printed pages. There are a number of problems that arise when trying to convert an entire website to PDF format:
The website may not format correctly when printed.
Each web page may be multiple paper pages.
Websites are non-linear and […]
Question: Can I buy Inspyder products through a reseller?
Answer: Yes, our products are available through a number of corporate resellers, including SHI.com, Insight and CDW. Please note that these resellers are focused on our corporate clients and not retail customers.
Select products are also available through Amazon.com.
Question: I just purchased one of your products, but when I enter my registration code it says it’s invalid. What’s wrong?
Answer: To active your Inspyder product you must enter your name, email address and registration code EXACTLY as they appear in the confirmation email. If any of these three items is incorrect, the software activation […]
Question: What is Inspyder’s refund policy?
Answer: We offer a 30-day money back guarantee.* If our products don’t work with your website or you’re not fully satisfied, we’ll refund your full purchase price. This allows anyone to try the full version of our products risk-free.
Before a refund can be processed you will be required to run […]
Question: Is your website (inspyder.com) secure?
Answer: Yes. All transactions done through inspyder.com are secured using industry leading encryption and fraud prevention systems. During the checkout process your URL bar should turn green in your browser indicating the that connection is secured.
