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My log says my proxies are blocked, but when I test them myself they seem to be working. What’s wrong?

Question: When I try to collect ranking data with Rank Reporter, the “Log” says that one of my proxies is dead. However, when I manually test that proxy myself (or through Rank Reporter’s proxy checking feature) it says the proxy is working. What’s going on?

Answer: There are two ways that proxies can fail:

The proxy can […]

Rank Reporter is finding my website in the Google Places results. How can I tell it to ignore those results?

Question: How can I configure Rank Reporter to ignore Google Places listings?

Answer: By default Rank Reporter is setup to match all Google results (regular results, places, etc.). To change this behavior you’ll need to edit the Google search template.

To get started open the Search Template Editor (from the “Settings” menu) and select the Google Template. […]

Can Rank Reporter query Google for any country?

Question: Can Rank Reporter query any localized Google domain (such as Google.com.mx or Google.com.se)?

Answer: Yes. Rank Reporter provides all the tools necessary to add support for new search engines. To add an additional Google search engine, follow these steps to modify the standard “Google.com” template. Replace “.xyz” with the domain suffix for your localized Google […]

Can Rank Reporter get my IP Address Banned?

Question: Can using Rank Reporter get my IP permanently banned from Google or any other search engine?

Answer: It is not possible to become permanently blocked, though it is possible to receive a temporary restriction.

By default, Rank Reporter is configured to limit the rate at which queries are sent out to each search engine. This is […]

Can using Rank Reporter hurt my website’s ranking?

Question: Can using Rank Reporter negatively affect my website’s ranking?

Answer: No, you cannot affect your website’s ranking by using Rank Reporter. There are two main reasons why this is true:

It is not possible for a search engine to determine which website you are tracking in the search result pages. Rank Reporter only sends your query […]

How do I backup my Rank Reporter projects and data?

All of your Rank Reporter project data is stored in the following location on your PC:

Windows 2000/Windows XP:
C:\Documents and Settings\\Application Data\Inspyder Rank Reporter\

Windows Vista/Windows 7/Windows 8:
C:\Users\\appdata\roaming\Inspyder Rank Reporter\

(Remember to replace with your actual Windows username.)

For a complete backup/restore, copy the entire contents on this folder to your new PC or backup media (you must […]

When I run Rank Reporter it says “An error occurred while communicating with the server: Unable to connect to the remote server.”

When Rank Reporter first runs it attempts to connect with our servers to download any Search Engine Template updates. If you see this error message, check to make sure you don’t have any firewall or anti-virus software that is blocking Rank Reporter from connecting.

If you have checked your firewall and Rank Reporter is not blocked, […]

I bought a copy of SerpSpy, how can I upgrade to Rank Reporter?

To upgrade your Inspyder SerpSpy license to Inspyder Rank Reporter, please visit our upgrade page and follow the instructions there.

Why does Rank Reporter need to check for updates?

Question: Why does Rank Reporter need to check for updates?

Answer: The HTML behind the search result pages changes every so often. In order to continue functioning correctly, Rank Reporter needs to know how to read these pages. We provide updates when we notice a change in the search engine output format so that your copy […]

How can I save my collected data to a file?

Question: How can I save my collected keyword data to a file?

Answer: Keyword data can be extracted from Rank Reporter using the export/report functionality. To access this feature, click ‘Project | Export Results…’ from the main menu bar.

It is also possible to Quick Export the contents of the Crawl Results by right clicking on any […]