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When crawling a site I get the following error message: “The following error occurred when trying to crawl: The underlying connection was closed: An unexpected error occurred on a send.”
This error occurs if you’re running an Inspyder version 4 or older product on a secure (HTTPS) website that no longer supports SSLv3. All version 4 products (and earlier) only support SSLv3. Many websites have recently disabled SSLv3 in favor of the more secure, TLS (1.0-1.2).
To resolve this problem, please upgrade your product to version 5 from […]
When I try to crawl my site, I get the following error: “The underlying connection was closed: An unexpected error occurred on a send.”
Question: When I try to crawl my site I see the following error message: “The underlying connection was closed: An unexpected error occurred on a send.” What does it mean, and how can I fix it?
Answer: This error message will appear if you’re running a version 4 (or older) Inspyder product on a secure (https) […]
How do I find out if Google or Bing is using my sitemap?
Question: How do I find out if Google or Bing is using my sitemap?
Answer: To get more detailed information about your sitemap file’s usage you’ll need to create an account with each search engine provider. First, upload your newly created sitemap to your server, and then create an account with either Google or Microsoft.
To create […]
How do I put my sitemap on my website?
Question: I’ve created a sitemap, now what?
Answer: Once your sitemap file is created you’ll need to upload that file to your server. How you do this varies from website to website, but here are a few general scenarios:
FTP
If your web host provides you with FTP access, you can use Sitemap Creator’s integrated FTP client to […]
When I try to FTP upload my sitemap, I get the error “Input string was not in a correct format.”
Question: I’ve configured Sitemap Creator to upload my sitemap to my website. However when the FTP process starts I see the error message “Input string was not in a correct format.” in the log. How can I fix this?
Answer: This error message is caused by the 3rd party FTP component used in Sitemap Creator. This […]
FTP Active Mode causes “I/O error occurred” message
Question: My FTP server uses “Active” mode, but when I try to connect I receive the following error message:
An error has occurred: I/O error occurred. Please check your server setting and try again.
I’ve tested my FTP configuration settings in another FTP client and everything works. What’s wrong?
Answer: This error occurs if the Windows Firewall (or […]
What should I enter in the ‘Remote Folder’ field of the FTP settings?
Question: What should I enter in the Remote Directory field for my FTP settings?
Answer: The Remote Directory tells Sitemap Creator that it is necessary to change directories before trying to upload your sitemap files. If you do not need to change directories after connecting to your FTP server, leave this field blank.
If you do need […]
