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What is a Soft 404?

Question: What is a Soft 404 Error?

Answer: Normally when a working URL is requested the server returns a “200 OK” HTTP status code. Similarly, when a browser requests a URL that is not working (broken) the web server returns a “404 Not Found” HTTP status code. These HTTP status codes are read by browsers and […]

How can I stop InSite from checking my website’s external links?

Question: How can I stop InSite from checking my website’s external links?

Answer: InSite does not crawl into external sites, but by default it’s setup to verify that your external links are not broken. (It simply contacts the remote server for each external link encountered, but doesn’t crawl into that site.)

If you totally want to ignore […]

InSite shows the error: “The requested operation cannot be performed on a file with a user-mapped section open.”

Question: When running InSite I get an unexpected error that says “System.IO.IOException: The requested operation cannot be performed on a file with a user-mapped section open.”. What does this mean and how can I prevent it?

Answer: This error is caused by some anti-virus products. When InSite crawls your website it stores some information in temporary […]

My question isn’t listed here, now what?

Question: My question isn’t listed here, now what?

Answer: If your particular question is not addressed in any of the InSite specific articles, try looking in the ‘General Product Information’ category. All our products use the same building blocks, so common questions that pertain to all products are listed there (such as emailing reports or scheduling).

If […]

When I run InSite on my website after a while I receive a “System out of memory” exception. What’s up?

Question: When I run InSite on my website I receive a “System of out memory” exception. How can I fix it?

Answer: While InSite has no hard limitations, it is designed to run on small to medium sized websites. If your site is very large, your system may run out of memory. We’ve successfully tested InSite […]

How can I move my projects/custom dictionary to another PC?

Question: How can I move my project files and/or custom dictionary to another PC?

Answer: All of InSite’s project files and the custom dictionary are stored in:

Windows 2000/Windows XP:
C:\Documents and Settings\\Application Data\Inspyder InSite\

Windows Vista/Windows 7/ Windows 10:
C:\Users\\appdata\roaming\Inspyder InSite\

(Remember to replace with your actual Windows username.)

To move the files:

Exit InSite on both PCs.
Copy the contents of […]

Insite Knowedgebase

The scheduled task did not run because no user account password was entered

Question: I set up InSite to crawl my site once a day, but the status of this task reads “The scheduled task did not run because no user account password was entered”…how do I fix this?

Answer: Windows XP will not allow you to run a scheduled task under an account with no password. There are […]

Can I use Finder to crawl any site?

Question: Can I use Finder to crawl any site, even if it’s not my own?

Answer: Yes, Finder can be used to crawl any website for words or code, even if it’s not your own. Bear in mind that some companies may not look kindly on end users constantly crawling their servers. Please use discretion and […]

How can I track multiple subdomains with one project?

Question: How can I track multiple subdomains in a single Backlink Monitor project? For example, I wish to track backlinks to the following subdomains:

http://blue.example.com/
http://red.example.com/
http://green.example.com/

Answer: By default, Backlink Monitor will only detect backlinks that point to the same domain as the Root URL in your project. If you need to track multiple subdomains there are two […]