Question: When I try to run Sitemap Creator on my website, I get the following error message: “Underlying connection closed. Unable to connect to the remote server.” What does it mean?

Answer: This error message usually appears when you have incorrect proxy settings configured. Inspyder Sitemap Creator uses the same proxy settings as Microsoft Internet Explorer. Check to make sure that your proxy settings are correct.

At this time Sitemap Creator can not utilize your proxy settings if the “automatic configuration script” option is selected in Internet Explorer.