Frequently Asked Questions

Sitemap Creator

What types of files does Sitemap Creator map?

How does Sitemap Creator determine the Last Modified date in my sitemap?

How can I get an email notification when Sitemap Creator updates my sitemap?

How do I find out if Google or Bing is using my sitemap?

My question isn't listed here, now what?

How does the Priority value effect how my pages are ranked/crawled?

How can I move my project files to a new PC?

How can I change the priority of my Root URL only?

Can Sitemap Creator handle sites with more than 50,000 pages?

Does Sitemap Creator work with WordPress sites?

Crawling with Sitemap Creator

Sitemap Creator isn't crawling my sub-domains, what's wrong?

What does "Underlying connection closed. Unable to connect to the remote server." mean?

Can I crawl password protected pages with Inspyder Sitemap Creator?

What's the difference between "URLs Crawled" and "Pages in Sitemap"?

Why does Sitemap Creator say "Duplicate Content Detected" in my Log?

Sitemap Creator isn't finding all the pages on my site. What's wrong?

What does "Canonical URL Detected" in the log mean?

How long will it take to create a sitemap for my website?

Don't see your question here? Click here to check out more crawler related questions on our General FAQ.

Video, Image & Mobile Sitemaps

Why isn't Sitemap Creator detecting my images?

Can Sitemap Creator include images hosted on a CDN?

Do I need to submit my image/video/mobile sitemap separately?

Should I use the "mobile" option when I generate my sitemap?

Sitemap Creator isn't detecting an embedded video that's hosted on my site. Why not?

Submitting & Pinging

How does Sitemap Creator determine the URL of my sitemap file for pinging?

Google always says "Timeout Occurred" when trying to download my sitemap. What's wrong?

What are the 'Ping' URLs for each search engine?

Do I need to resubmit my sitemap to Google every time I update it?

Creating Your Sitemap

What is the difference between the CSV and XML export formats?

Does Sitemap Creator support sitemap index files?

Why is Sitemap Creator generating multiple sitemap files?

Should I create both a gzip and a regular XML sitemap?

Uploading Your Sitemap

The FTP upload fails with an error message like "Upload failed: value cannot be null.". What's wrong?

What should I enter in the 'Remote Folder' field of the FTP settings?

FTP Active Mode causes "I/O error occurred" message